The design remains the property of Síne Vasquez Jewellery and may be used in future designs.
A deposit of 50% of total price must be paid before materials are sourced and work commences.
For commissioned pieces, payment of both deposit and balance is made by bank transfer.
Timeline from start of work (after design agreed, deposit paid and materials sourced) is usually 10-12 weeks. This may vary with a particular project and can be discussed at time of planning.
Once the design is agreed and deposit paid, the design cannot be altered. If this occurs, the price and timeline agreed are subject to change.
For rings, ring size must be provided before a quote can be given, as this will affect material costs. I can advise you on measuring this. You can read some tips on sizing here.
For remodels using your own metal or stones, I cannot take responsibility for their Karat or quality, or for damage during the making process. For stones there is always a chance, although rare, that they may chip or break in the stone setting process. This is a risk that the client must take on and Síne Vasquez Jewellery cannot be responsible for.
There is no return on commissioned pieces as they have been designed and made specifically to your requirements.
Bespoke quotes/ invoices are valid for a 4 week period. Due to fluctuating metal and gemstone prices, if a deposit has not been paid in this timeframe a new quote/invoice may be issued.
All pieces remain the property of Síne Vasquez Jewellery until full payment has been received.